In the example of the driver mentioned in the Symptoms section, install according to the following procedure. To work around this issue, manually download and install the printer driver to be installed from the Windows Update Catalog. In this scenario, not all registered drivers are displayed.įor example, "KONICA MINOLTA PS BW Laser Class Driver" and "KONICA MINOLTA PS Color Laser Class Driver" are not both displayed as expected. For example, if you select KONICA MINOLTA under Manufacturer, the Printers list is displayed as follows. The updated Printers list is displayed from Windows Update. On the Install the printer driver page, select Windows Update. On the Choose a Printer Port page, select the desired port, and then select Next. Select Add a local printer or network printer with manual settings, and then select Next. Select Add Printer at the top of the window.Īfter the wizard started, select The printer that I want isn't listed. In Control Panel, select the View Devices and Printers item.
Select Start, type Control Panel, and then press Enter. On a computer that is running Windows 10, version 1803, Windows Server, version 1803 or a later version of Windows, you do the following operations:
This article provides a workaround for an issue in which not all printer drivers that are downloaded from Windows Update are listed in the Add Printer wizard.Īpplies to: Windows 10 - all editions, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2 Original KB number: 4508350 Symptoms
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